Privacy policy and cookies

We respect and are committed to protecting your privacy online. We respect that you do not want the personal information you give us to be distributed indiscriminately and here we explain how we collect information, what we do with it and what rights you have. This privacy and cookie policy may undergo changes and additions from time to time. If possible, we will inform you of any changes, but please check the content regularly. The issue date is shown at the bottom of this page. Our actions are regulated by the GDPR.

 

Your rights

You are in control of your personal information and what we can do with it. You always have the right to know what personal information we have and how we handle it. You have the right to have your personal information corrected, limited or deleted. You also have the right to object to our processing (including objections to our direct marketing) of your personal information if you do not believe we are using it correctly.

 

Who is looking after your information

Franka Drinks AB (here on after: FRANKA; or "we") is the data controller for all personal information we have about you.

 

How we protect and manage your personal information

We have taken both technical and organizational measures to protect your information and to comply with the GDPR. Use of Personal Information CollectedWe can only provide the ordered products, content or any communication to you if you provide us with your personal information. In order to provide these services, we collect personal information about you such as your name, address, date of birth, email address, telephone or mobile number. This information is collected from www.frankadrinks.com. We will use the information you provide for the purposes described below: - Order and transaction fulfillment- Marketing through SMS and email of our products and content- Customer support- Shipping and returns- Provide, adapt and improve our services 

 

Details of personal information to third parties

Partners who process personal information on our behalf (example - delivery partners and technology development partners) have agreed on personal assistant agreements with us. We can guarantee that your personal information is handled correctly and securely. We share your personal information with other companies and organizations with independent information responsibility when necessary or when we are forced to do so by law (for example, payment processing companies or authorities). When your information is shared with these companies and organizations, their privacy policies apply. Although FRANKA may endeavor to ensure that any third party to whom FRANKA discloses personal information is required to use the personal information only for the purposes for which the information was disclosed, such independent third parties over whom FRANKA exercises no control. FRANKA is not responsible for, and will not be responsible for, the conduct, actions, omissions, handling or dissemination of information of third parties.

 

Cookie policy

FRANKA uses cookies to monitor your shopping cart and keep statistics on each visitor. The information stored on your computer is just a unique number with no connection to personal information. In the browser settings, you can choose to accept cookies or not. You can also delete cookies that have been stored on your computer at any time. You can visit all parts of our websites without allowing cookies and without revealing your identity.

 

Security measure

FRANKA takes commercially reasonable steps to protect your personal information against loss, misuse, unauthorized access, fraud or unlawful disclosure. However, no company can completely prevent security risks. We strive to protect your personal information, but we cannot guarantee its absolute security and are not responsible for the security of information transmitted over the Internet.

 

Questions and information choices

If you would like to: access, correct, amend or delete any personal information we hold about you, register a complaint or simply want more information contact us by email info@frankadrinks.com. Please note, however, that if you decide to opt out, you may not be able to use all services or features available through the Site.

 

 

2022-10-28